Announcement

Collapse
No announcement yet.

Anthem - noise

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • jiff 41
    replied
    Originally posted by Kluszewski View Post
    Customer service at the highest level.
    I agree with this 100%, It's the best I've ever experienced!, & I'm REALLY happy with the products I have (Anthem full & Venue)

    Leave a comment:


  • Kluszewski
    replied
    I am very grateful for such a settlement of the case. Quickly and precisely. The system will be replaced. Customer service at the highest level.

    Leave a comment:


  • Caleb_Elling
    replied
    Our web team has been made aware of the issue. I've been told that they're looking into it.

    Leave a comment:


  • Kluszewski
    replied
    There is a technical problem with this forum, every now and then I transferred to some strange website.

    Leave a comment:


  • Caleb_Elling
    replied
    Got it!

    Thanks!

    Leave a comment:


  • Kluszewski
    replied
    I sent again, right now.

    Leave a comment:


  • Caleb_Elling
    replied
    Weird...
    Unless I've already replied to you, I haven't seen it in my email. I've replied to every email in my inbox as of right now.

    Would you mind trying again? I would truly like to help.

    Leave a comment:


  • Kluszewski
    replied
    I'm sorry, I sent you an email two days ago.

    Leave a comment:


  • Caleb_Elling
    replied
    Ok,
    Why don't you send me an email at [email protected], and I will see if there's anything that I can do to help you get this sorted out.

    Leave a comment:


  • Kluszewski
    replied
    I installed many of these sestems and I know how they should sound. To get a decent level of signal gain must be in position 3 but then the noise level is so high that it is absolutely impossible to use it. I have a small recording studio at home where I record samples of guitars so I know whereof I speak.

    Leave a comment:


  • Caleb_Elling
    replied
    Hello Kluszewski,
    Can you tell me what you are comparing the output level of the Anthem to?

    The Anthem naturally has a lower output, especially compared to certain active undersaddle-only pickup systems. So low output isn't necessarily an indicator of a faulty system.

    Leave a comment:


  • Kluszewski
    started a topic Anthem - noise

    Anthem - noise

    Hello, I'm writing from Scotland, I am a luthier. I do and repair acoustic guitars. Anthem just installed in new guitar and found that the noise which comes out of the preamp is not acceptable. The signal is weak. I changed a few batteries, plugged in and connected everything again. Even plugged another output cable. All indications are that the preamp is faulty. Is there anything I can check.
Working...
X