Anthem Phase button and Noise

[CSchmidt]

I have a new Anthem system (full version) in my new Eastman E20D. It sounds amazing, but I'm getting a hum, only on the Tru Mic side of the blend. When I pan all the way to the Element, there's no noise whatsoever, and it sounds great... in fact, WAY better than any other UST I've ever heard. My phase button was broken when I got the system, so Caleb emailed me and is sending me a new button, which is awesome, but I'm wondering if the broken button could be causing my noise. It sounds distinctly like an electrical noise, not a sympathetic vibration. I haven't emailed Baggs directly yet because I want to get that new button in there first. I'm just basically testing the waters to see if maybe anyone else has this issue. I'm also wondering if using a DI box might help. My other guitar has a passive M1 going into a Gigpro and I never used a DI with it, just a balanced 1/4" to XLR cable straight into the PA and it's as quiet as a mouse. I'm also wondering if it may have to do with the Mic Gain. Any ideas or information would be greatly appreciated, thanks!

Carl

[Bryan McManus]

Hi Carl,

The thing to check first is the mini-plug for connecting the Tru-Mic to the preamp unit. The small black cover that shields the connection of the wire to the mini-plug may not be threaded on all the way. If it is not, it can allow the signal to be susceptible to some interference. Check that first and, if it persists, reply here or contact us at [email protected] for further assistance.

[CSchmidt]

Thanks Bryan, I will check that out. Do you recommend a DI box with the Anthem? I'm ordering a Venue or a Para DI within the next few days anyway.

[Bryan McManus]

A DI box is best for sending an instrument signal a great distance from the stage to the PA. The balanced line uses phasing to allow the signal to remain very clean despite traveling a long distance - much cleaner than if the signal traveled the same distance down a mono 1/4" cable.

The Para DI and Venue DI are excellent units, both providing clean and quiet preamps at their inputs and EQ stages with two tunable bands in addition to the DI outputs.