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M80 Faulty volume slider

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  • M80 Faulty volume slider

    Hello, I am from Greece and I bought the m80 on August from ebay u.s. but haven't used it since then. I installed it yesterday in active mode and realized that the volume slider is faulty.. When I tried to lower the volume a bit the pickup stopped working regardless the position of the slider. Then I just knocked gently on the pickup above the slider and it started working again. Given the situation that I am from Greece what should I do to get it fixed? Is the warranty valid overseas?

    Thanks!

  • #2
    Hello albrieo,
    If you email [email protected], one of our Support Technicians should be able to help you find a solution. It sounds like your pickup will need to be replaced.

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    • #3
      Thanks for your answer! I just sent the email.
      Hoping for a solution.

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      • #4

        Hello guys! i'm from Brazil and i just got m80 about few weeks.. it's installed in my Martin D15m and it sounds great but the volume slider does not working too.. in both modes active/passive. Should i send an email or just cry

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        • #5
          Originally posted by Arcanjo View Post
          Hello guys! i'm from Brazil and i just got m80 about few weeks.. it's installed in my Martin D15m and it sounds great but the volume slider does not working too.. in both modes active/passive. Should i send an email or just cry
          Please send me an email as well. If there is anything that I can do, I will be happy to.

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