Problems with my M1 Active

[Joanvillalonga]

Thanks, I write a mail for you right now

[Caleb_Elling]

Hello Joanvillalonga,
That is definitely not a normal response. It sounds like your volume pot is bad.

If you want to email me at [email protected], we can discuss options for getting that repaired for you.

[Joanvillalonga]

sometimes, the wheel of volumen no works. Is normal? The battery is new. Is posible it depends the cord I use? I turn up and down the wheel and the volume no changes.