Anthem SL pickup - Distortion in signal when strummed hard

[lebnomis]

Hi there.

I purchased an Anthem SL pickup system from my local dealer this week.

I have been testing it out and have found that the pickup distorts a fair bit in the high frequencies when I start to strum harder. I have tried adjusting the mic volume control and only get a distortion free signal when the microphone is practically turned off, only a muffled sound coming through. I have also tried backing off the volume control to no avail.

Is it common for hard-strumming rhythm players to distort the signal ? Should I bring it back and get it exchanged ?

I use it in a Taylor 310ce and had the pickup installed by a professional Luthier.

Thank you,
Simon

[Caleb_Elling]

Hey Simon,
I replied to your email inquiry earlier this morning. Feel free to respond here or return my email.

[Josephallen]

I'm having the exact same problem.

I couldn't have explained anymore perfectly. I've had the pick-up installed in my Taylor ga4 and it's kinda frustrating. I'm playing in an Easter production in a couple of weeks and I'm hoping I can figure it out by then. Were you able to fix the issue?

[emorales13]

Anthem SL - Martin 00015m

Similar issue here. I was plugging into a Para DI made the switch to the Venue DI. It helped when I tested it out at home but will need to test it through the sound system in my church where I do 90% of my playing. Would be nice to know what the suggested solution was or if it was a problem with the unit.

[Caleb_Elling]

Hey guys,
I told Simon that he should change the battery out with a fresh one to see if that solved the issue.

I never heard back, so I assumed that fixed the problem.