Venue DI xlr out not working

[Keet57]

Hi I have a venue DI and can't get the xlr output to work. Works perfectly on the jack output

[Caleb_Elling]

Hey Keet57,
Thanks for getting in touch.

If your XLR output is not working, but your 1/4" out is, then there could possibly be an issue with the transformer.

If you can email me with your date of purchase and your contact information, I'll see what I can do to help you out. My email is [email protected]