Anthem breaking up with volume load

[Hugo Wilson]

Hi there,
I had an Anthem professionally installed recently. It worked in a few practice runs, but on trying live, and now in any practice setting, the sound breaks up on louder strumming/picking.
I have taken the strings off and re-attached the cable ties/replaced dried adhesive, and checked all the connections are sound (they are). I have also replaced the battery (Duracell). Any ideas? Many thanks, Hugo

[Hugo Wilson]

PS. I imagine the pre-amp is struggling with the signal amplitude, as this affects both the microphone and the under saddle piezoelectric pick up. I will try another battery brand in the meantime. Thanks for your help, in anticipation

[Caleb_Elling]

Hey Hugo,
Thanks for posting.

Does the noise happen as soon as you plug in? Or does it take a few minutes before the noise kicks in?

Also, are you using a regular copper-top or a different Duracell?

Let me know and I will help however I can.

[Hugo Wilson]

Okay, answered this myself
It was a defective Duracell Plus battery. Switch to GP Ultra worked

[Hugo Wilson]

Thanks Caleb, really appreciate your reply. All fixed now. Anthem sounding superb, totally capable of handling full tilt strumming/picking without any problems. Best wishes, Hugo

[Caleb_Elling]

Glad to hear it, Hugo!

Thanks for updating your post with the final results.