Anthem crackles and pops

[Oldguywithagiddy]

Recently installed a new Anthem on my Taylor 814 CE.
Played it thru my personal Bose L1 and sounded amazing for 2 weeks.
Played a few live events (x3) during that 2 weeks through the provided house system with no issues, again sounded amazing.
Played the same venue through the house system the fourth time and had all kinds of crackling, poping consistently and a complete loss of sound ocassionally.
- Changed out the battery - same crackling
- Tried new 1/4" cable - same crackling
- Tried playing through personal L1 - same crackling
Need help resolving this issue.

[Caleb_Elling]

Hey Oldguy,
Thanks for posting.

Is the crackling happening all the time? like a white noise in the background?

Or is it intermittent?

[Oldguywithagiddy]

Hey Caleb, this is probably the longest wait ever between replies. :-)))) My issue never went away but I did purchase another Anthem and it doesn’t do this. I recently reinstalled the one that did and it has started doing it again. I saw on the forum a post from a drbill describing the exact same thing. Is there any resolution?

[Caleb_Elling]

Hey Caleb, this is probably the longest wait ever between replies. :-)))) My issue never went away but I did purchase another Anthem and it doesn’t do this. I recently reinstalled the one that did and it has started doing it again. I saw on the forum a post from a drbill describing the exact same thing. Is there any resolution?

Crackling in the Anthem can come from any one of a few places. If you want to email me at [email protected], I'd be happy to walk you through some troubleshooting or potentially have you send the system in for testing.