X-bridge problem

[Thuneau]

I bought a Strat with the X-bridge and the preamp with TRS output. It worked great until I changed the strings. Now my D string in the X-bridge is really weak, almost non-existent. Did I mess something up during the string change? How can I troubleshoot it?

[Caleb_Elling]

Hey Thuneau,
Thanks for posting.

If you want to email me at [email protected], I will see what I can do to help you out with this.

[Thuneau]

Thanks for the quick response and great customer service, even though I'm not the first owner of this bridge. You definitely got yourself a fan.