Problem With Session DI

[Rodrigo Pandelo]

Hi there, everybody.

I have a Session DI for a long time, and it is the second time it gets a hiss in the signal that makes it unusable.

Do you guys know what could be?

[Caleb_Elling]

Hey Rodrigo,
Does the issue happen specifically on battery or DC power? Or in certain rooms?

Anything you can narrow it down to would be helpful.

[Rodrigo Pandelo]

Hi there, Caleb!

It happened with the Session working with the Phantom Power on my Touchmix8. I have an old ParaDI that I am using while I don't figure out what's happening with the session. It happened in the last two venues I've played. So I don't know if it could be a problem with the venue or with the Session.

Thank you!

[Caleb_Elling]

Ok,
So it's a hiss and not a hum, right? Does the issue start and stop or is it all the time right now?

[Rodrigo Pandelo]

Hi there, Caleb!

I just played on another venue, and the problem persists. I don't know exactly if it is a hiss or hum, but it is all time.

[Caleb_Elling]

Ok,
Why don't you email me directly at [email protected] and I will see what I can do to help.