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  • Venue Power/Tuner

    Good day, I've had my venue for about three months now. Overall, it has been wonderful. Last week, the signal started fuzzing through our system. I was about to start playing and had little time to trouble shoot so I just unplugged from my full board and went straight through my Para DI... and of course, after that, tried to trouble shoot later and no issue that I could hear. This week, there was an echo-y click-pulse sound coming through my signal again when the system was quiet... So, I went and just unplugged the power cable from the back of the Venue ... and it kept working. I guess it's because my channel previously had phantom power to it for the Para... so, last night, I went to try the tuner and when I plucked the string, the tuner display just started rapidly flashing instead of remaining steady on. I couldn't use the tuner at all. I plugged the power plug back in and it stopped but I thought I could hear the weird noise in my signal again, so I pulled it back out and just went with my guitar quasi-in tune. My question is: Is the Venue supposed to be able to run off phantom and if so, does it affect the tuner. For a little more info, I'm running a guitar with an older fishman prefix onboard 1/4" in and balanced out. Thanks

    EDIT: Went back and tried it again... the venue wouldn't power on without being plugged in now... with or without phantom on the channel... I wound up putting it on a separate power supply, as I was running the Venue, two small pedals (delay, verb) and an airturn Bluetooth pedal all on a Pedaltrain volto, and the noise is gone and the tuner is back to normal....... I still have NO idea how that Venue ran for an entire two-hour rehearsal and then a three-hour playtime last night not being plugged in. But in any case, thanks for your input in advance.
    Last edited by tmfaulk; 03-03-2022, 07:33 AM. Reason: Went back and tried something different and got additional results

  • #2
    Hey tmfaulk,
    Thanks for posting.

    The Venue will not run on Phantom Power, so my guess is that you might have a battery in the unit. If there is a battery in it and you unplugged the DC power, then the battery may have been on for a day or two, which would be enough to get lights to come on, but the tuner wouldn't work.

    It sounds to me like you might need to try a different DC power supply, or just run it on a battery for the time being. I've seen a few bad power supplies that cause a weird pulsing noise in the Venue. So replacing the power supply might be all you need to do.

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    • #3
      Originally posted by Caleb_Elling View Post
      Hey tmfaulk,
      Thanks for posting.

      The Venue will not run on Phantom Power, so my guess is that you might have a battery in the unit. If there is a battery in it and you unplugged the DC power, then the battery may have been on for a day or two, which would be enough to get lights to come on, but the tuner wouldn't work.

      It sounds to me like you might need to try a different DC power supply, or just run it on a battery for the time being. I've seen a few bad power supplies that cause a weird pulsing noise in the Venue. So replacing the power supply might be all you need to do.
      Thanks for the reply, Caleb. I'll give that a shot and take a look. I bought the Venue used from Reverb so it's very possible there is a battery in there... just never thought to check. And yes, taking it to a separate power supply seemed to fix the noise issue. Thanks again.

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      • #4
        If you have any further issues, just let me know.

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        • #5
          Originally posted by Caleb_Elling View Post
          If you have any further issues, just let me know.
          Moving it off the Volto solved the issue. However, it's just a temporary fix, as I have a Spot dongle hanging off the side of my metro 16 board. I need to get my space cleaned back up as all the troubleshooting has created a lot of cable mess around me :-) I'm only running the Venue, a TC Flashback delay, an Azur mini verb and an airturn BT200-S2 on the older Volto power supply. Do you think moving to a Cioks DC5 would allow me to get all my gear back on one power supply without creating the pulsing noise again? It's one of the only other highly rated power supplys that will fit under a pedaltrain metro.

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          • #6
            If the Volto is causing issues, I would just double-check the other outputs on it to see if it might just be a bad 9V output. If they're all causing the same issue, the Cioks should work fine. I've only ever heard great things about that power supply, and I know that it works well with the Venue.

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            • #7
              Originally posted by Caleb_Elling View Post
              If the Volto is causing issues, I would just double-check the other outputs on it to see if it might just be a bad 9V output. If they're all causing the same issue, the Cioks should work fine. I've only ever heard great things about that power supply, and I know that it works well with the Venue.
              Thanks again, Caleb. Appreciate the input.

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