Error Code when pairing

[americangipsy Junior Member Find all posts View Profile Close americangipsy]

Just received my VPDI and cannot pair the app to the pedal.
Every time while trying to pair, I get an error code that says wrong bonding code entered - event though no code has been entered.
Deleted app and reinstalled - same issue. Can you factory reset the pedal?

[americangipsy Junior Member Find all posts View Profile Close americangipsy]

Figured out how to reset the pedal and re-pair with app. Hold down VOICE knob + PAD button at the same time - viola! New pairing code.
I can now say that this pedal is a game changer. I am using it with my Flamenco Guitar + a custom pickup by Bartlett Pickups ( [url]https://www.bartlettaudio.com/[/url] )
Super natural and responsive - if your hesitating like I was, just go for it.

[Caleb_Elling Administrator Find all posts View Profile Close Caleb_Elling]

Hey americangipsy,
Thanks for posting.

I'm sorry that you had trouble pairing, but I am glad that you were able to get it figured out. Just out of curiosity, did you find one of the support videos? How did you figure out what do do. I'm asking in hopes that I can make it easier for people to find that information more easily.

[americangipsy Junior Member Find all posts View Profile Close americangipsy]

Support emailed me the video links - but I had already figured it out. Surprisingly, I figured it out by happenstance.
Been gigging with the Vp and it is incredible.
Appreciate the top notch support as well.