Low volume into Focusrite Scarlett 2i2

[David Garner]

I just got the Voiceprint DI. I'm running it with an Epiphone AJ-500 with an Anthem SL pickup. I haven't yet tried it into my PA speaker, though I hope to do so today. Into my computer interface a really weird thing happens. When I record, the level is very loud. But when I monitor the playback while recording, it is barely audible. Ordinarily, I'd assume that has something to do with the interface, but the same thing happened when I went directly to one of the studio monitors on my desk (same ones that are connected to the Focusrite).

Is it possible there is some or another setting on the Voiceprint DI that is off here? I'm going to go straight to PA this afternoon and see if that is better. Notably, when I run the guitar straight into the interface, it sounds nice, loud and normal. It's only when running the guitar into the Voiceprint DI and then into the interface that the issue pops up.

Thanks in advance for any suggestions.

[Caleb_Elling]

If you're getting a good level into the recording, then I think that the VPDI is working fine. If that same level isn't coming through the speakers when you use the direct monitor, that may be the way the 2i2 is designed.

If you plug the guitar direct into the Scarlett, do you have the same issue?

[David Garner]

[QUOTE=Caleb_Elling;n10380]If you're getting a good level into the recording, then I think that the VPDI is working fine. If that same level isn't coming through the speakers when you use the direct monitor, that may be the way the 2i2 is designed.

If you plug the guitar direct into the Scarlett, do you have the same issue? [/QUOTE]

No. Significantly more level going straight from guitar to interface.

[Guitarune]

[QUOTE=David Garner;n10381]

No. Significantly more level going straight from guitar to interface. [/QUOTE]

How do you connect? Using jack/instrument input going direct, and xlr when using the VP? What's the master volume on the VP set to? Make sure you don't have pad engaged.

[Caleb_Elling]

If the output through the Scarlett is quieter with or without the VPDI, I'd say it's safe to assume it's not an issue with the VPDI levels.

It seems like the input and output of the Scarlette are not directly comparable for some reason.

Which version of the 2i2 do you have? I have the original model, so I might be able to try this out on my end.

[David Garner]

[QUOTE=Guitarune;n10382]

How do you connect? Using jack/instrument input going direct, and xlr when using the VP? What's the master volume on the VP set to? Make sure you don't have pad engaged.[/QUOTE]

Instrument into VPDI, and either instrument cable out into the Scarlett or an XLR out (not much change either way). Pad is not engaged. If the master volume is the one on the top right of the pedal, it's been as high as all the way up with no change (obviously, lower is quieter).

[David Garner]

[QUOTE=Caleb_Elling;n10384]If the output through the Scarlett is quieter with or without the VPDI, I'd say it's safe to assume it's not an issue with the VPDI levels.

It seems like the input and output of the Scarlette are not directly comparable for some reason.

Which version of the 2i2 do you have? I have the original model, so I might be able to try this out on my end.[/QUOTE]

I have the 2nd generation.

[Caleb_Elling]

Ok. It seems like there's just a discrepancy between the in and out on the Scarlett. If it's doing the same thing without the VPDI in the signal path, that would make sense.