Cannot Connect to Bluetooth after Firmware update

[mattlow]

I’m looking for some help in reestablishing my BT connection to my phone. I performed the firmware updates this morning and now it appears the VPDI is not throwing a code to connect to my phone. Any help would be appreciated. The phone is no longer seeing the pedal in its BT options after the “Bond” function was performed.

Update - phone is asking for pairing code from VPDI but no code is provided by the VPDI. Then an error of “Wring Bonding Code Entered” displays on the phone.

Thank you.

[Caleb_Elling]

Hey Matt,
It sounds like you just need to reset the Bluetooth connection. Here's how you do that:


[B]Step 1) Reset the pedal connection.[/B]
On the pedal, press and hold the Voice and Pad for three seconds. The display should say Bond, CLR, Pass. If the display doesn't say Pass, repeat step 1 or unplug the pedal power and repeat step 1.

[B]Step 2) Reset the phone connection.[/B]
Go into your phone's Bluetooth settings (Settings> Bluetooth). Under "My Devices" find the VPDI and select the "I" icon, and then "Forget This Device".

[B]Step 3) Reconnect. [/B]
Force-close the AcousticLive app and reopen it. Press and Hold the Voice button on the VPDI to get a new pairing code. Enter the new pairing code into the app for a fresh connection.

If you still have trouble, please let me know.

[eltof]

Hello Caleb. I'm new in this don't speak very good in english ... sorry ( I'm french -hahah). I had make the update with new firmware 1.2. Each time when I use Larsen analysis ... after, the pedal is mute ! I don't understand. I had stop the pedal and application on my iphone 11 with the version 16.5.1. Else, I must dowload one more time from iphone to the pedal. Is it normal ?
I don't have many hours to pratice the pedal too ...

[Caleb_Elling]

[QUOTE=eltof;n12037]Hello Caleb. I'm new in this don't speak very good in english ... sorry ( I'm french -hahah). I had make the update with new firmware 1.2. Each time when I use Larsen analysis ... after, the pedal is mute ! I don't understand. I had stop the pedal and application on my iphone 11 with the version 16.5.1. Else, I must dowload one more time from iphone to the pedal. Is it normal ?
I don't have many hours to pratice the pedal too ...[/QUOTE]

I think it might be best if you email me at [email][email protected][/email]. You can email me in French if that's easier for you and I can translate it on my end and do what I can to help you get this resolved.